AI-assisted log analytics for modern IT operations

One investigation flow instead of disconnected searches

Traditional log tools are excellent at storing, filtering and retrieving events, but difficult incidents rarely arrive as one obvious error message. Symptoms appear across hosts, applications and services, often at slightly different times. Merlin is designed to preserve that operational context while helping an engineer narrow the investigation.

The platform focuses on three connected capabilities: analysing high-volume logs, turning related activity into operational signals, and letting an operator explore those signals with natural-language questions.

What Merlin is designed to help with

• Identify relevant activity inside large volumes of routine telemetry.
• Connect events that occur across multiple systems or services.
• Distinguish likely initiating events from downstream symptoms.
• Give engineers a faster way to ask follow-up questions without losing the evidence trail.
• Present next-step guidance as part of an investigation rather than as an unexplained answer.